Privacy Policy
How we collect, use and protect your personal information.
HM Rana International Professional Institute ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hmranaeducation.com and use our services.
1. Information We Collect
Information you provide directly
- Contact form submissions: Your name, email address, phone number, and course interest when you submit our contact or inquiry form.
- Enrollment inquiries: Information provided when requesting course enrollment, including payment details processed securely through our payment partners.
- Communications: Messages and queries sent via WhatsApp, email, or our contact form.
Information collected automatically
- Log data: IP address, browser type, pages visited, time spent, referring URLs.
- Cookies: We use essential cookies to ensure the website functions correctly. We do not use tracking or advertising cookies.
2. How We Use Your Information
- To respond to your inquiries and provide course information
- To process enrollment and send course access details
- To send confirmation emails after form submissions
- To improve our website and services
- To comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Email Communications
When you submit our contact form, you will receive an automatic confirmation email. We may follow up with relevant course information based on your inquiry. You may opt out of further communications at any time by replying with "unsubscribe" or emailing us at hmufrana@gmail.com.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption and form submissions are processed securely.
5. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes described in this policy or as required by law. Contact form submissions are retained for up to 2 years for follow-up purposes. You may request deletion of your data at any time.
6. Third-Party Services
Our website uses the following third-party services:
- Google Fonts: Font delivery (no personal data collected)
- Google Maps: Location display on the contact page
- EmailJS / PHP mail: Contact form email delivery
- WhatsApp: Direct communication (subject to WhatsApp's privacy policy)
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to processing of your personal data
- Withdraw consent at any time
To exercise any of these rights, please contact us at hmufrana@gmail.com.
8. Children's Privacy
Our services are intended for adults pursuing professional certifications. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: hmufrana@gmail.com
- Phone/WhatsApp: +92 324 7003235
- Website: Contact Form